Terms & Conditions

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Welcome to You Again Health Co. These Terms and Conditions explain the rules for using our website, submitting information through our website, and interacting with our online content.

By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. About You Again Health Co.

You Again Health Co. provides telemedicine-based wellness services for adults. Our services may include hormone optimization, hormone replacement therapy, peptide therapy, medical wellness support, and related consultation services for men and women.

Our website is designed to provide general information about our services and allow visitors to express interest in a consultation.

The website itself does not provide medical diagnosis, treatment, or emergency medical care.

2. Eligibility to Use This Website

This website is intended for adults.

You Again Health Co. currently focuses on services for adults over 30. By submitting a consultation request or using our website, you confirm that the information you provide is accurate and that you meet the basic eligibility requirements for our services.

We do not knowingly collect information from children or provide services to minors through this website.

3. No Medical Advice on This Website

The content on this website is for general informational purposes only.

Nothing on this website should be considered:

  • Medical advice
  • A diagnosis
  • A treatment plan
  • A prescription
  • A substitute for care from a licensed medical provider
  • A guarantee that any treatment is appropriate for you


Health-related decisions should be made with a qualified healthcare provider who can review your medical history, symptoms, lab results, medications, risks, and personal circumstances.

4. No Provider-Patient Relationship From Website Use

Using this website, reading website content, submitting a form, sending an email, or calling our office does not automatically create a provider-patient relationship.

A provider-patient relationship is created only after proper intake, review, consent, clinical evaluation, acceptance into care, and any other required steps are completed.

We may decide that our services are not appropriate for a person based on medical, legal, geographic, safety, or clinical reasons.

5. Consultation Requests

Our website may allow you to submit a form showing interest in a consultation.

When you submit a form, you agree that we may contact you using the information you provide, including by phone, email, or text message.

Submitting a consultation request does not guarantee:

  • Acceptance as a patient
  • Approval for treatment
  • A prescription
  • A specific medication
  • A specific therapy
  • A specific outcome
  • Availability of services in your state

All treatment decisions are made after proper review by an appropriate medical professional.

6. Telemedicine Services

You Again Health Co. may provide services through telemedicine, where allowed by law.

Telemedicine may involve online communication, phone calls, digital intake forms, lab review, remote consultation, and other virtual care tools.

By using telemedicine services, you understand that:

  • Telemedicine has benefits and limitations
  • A remote visit may not replace an in-person exam in all cases
  • Technology issues may affect communication
  • Certain conditions may require in-person care
  • Services may be limited by state laws and provider licensure
  • You may be referred to another provider if telemedicine is not appropriate

You are responsible for providing accurate information and being in a private, safe location during telemedicine communications.

7. Emergency Medical Situations

Do not use this website, email, online forms, or telemedicine communication for medical emergencies.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

Examples of urgent concerns may include chest pain, trouble breathing, severe allergic reaction, suicidal thoughts, signs of stroke, severe bleeding, or any condition that may require immediate medical attention.

8. Accuracy of Information You Provide

You agree to provide truthful, complete, and current information when using our website or communicating with us.

This includes information related to:

  • Your identity
  • Age
  • Contact details
  • Location or state
  • Medical history
  • Current medications
  • Symptoms
  • Allergies
  • Lab results
  • Prior treatments
  • Health conditions

You understand that inaccurate or incomplete information may affect safety, treatment eligibility, care decisions, or communication.

9. Services Are Not Guaranteed

You Again Health Co. may provide information about hormone optimization, hormone replacement therapy, peptide therapy, and related wellness services.

However, we do not guarantee that any service, treatment, medication, supplement, or therapy will produce a specific result.

Individual results may vary based on many factors, including age, medical history, lab findings, lifestyle, adherence to treatment, genetics, other health conditions, and medication response.

No statement on this website should be understood as a promise of guaranteed results.

10. Lab Testing and Medical Review

Some services may require lab testing, medical review, intake forms, follow-up communication, or ongoing monitoring.

You understand that treatment may depend on appropriate lab results, clinical judgment, safety considerations, and legal requirements.

We may recommend that you complete lab work, provide prior medical records, pause treatment, adjust care, or seek in-person evaluation when appropriate.

11. Prescription and Medication Information

Some services may involve prescription medications when clinically appropriate and legally permitted.

Prescription decisions are made only by licensed medical professionals after proper evaluation.

You understand that:

  • Not everyone qualifies for prescription treatment
  • Medication may carry risks, side effects, and contraindications
  • Treatment may require ongoing monitoring
  • You must follow instructions provided by your medical provider
  • You should report side effects or concerns promptly
  • You should not share medications with others
  • You should not change dosing without medical guidance

Information on this website should not be used to self-diagnose, self-prescribe, or change an existing treatment plan.

12. Geographic Availability

You Again Health Co. may not be available in every state or location.

Telemedicine services are subject to licensing rules, state laws, medical regulations, and provider availability.

We may decline or discontinue services if we cannot legally or appropriately provide care in your location.

13. Website Content

All website content is provided for general informational and educational purposes.

We try to keep information accurate and current, but health information, treatment standards, laws, and service availability may change.

We do not guarantee that all website content is complete, current, or error-free at all times.

We may update, remove, revise, or replace website content at any time without notice.

14. User Conduct

You agree not to misuse this website.

You must not:

  • Submit false or misleading information
  • Use the website for illegal purposes
  • Attempt to access private systems or data
  • Interfere with website security or functionality
  • Upload harmful code, viruses, malware, or spam
  • Copy website content for unauthorized commercial use
  • Impersonate another person
  • Harass, threaten, or abuse our team
  • Use the website in a way that violates applicable laws

We may restrict access, refuse service, or take appropriate action if the website is misused.

15. Intellectual Property

All content on this website belongs to You Again Health Co. or is used with permission.

This may include:

  • Text
  • Graphics
  • Logos
  • Branding
  • Images
  • Page layouts
  • Service descriptions
  • Website design elements
  • Downloadable materials

You may view and use the website for personal, non-commercial purposes only.

You may not copy, reproduce, modify, publish, sell, distribute, or use our website content for commercial purposes without written permission.

16. Third-Party Links and Tools

This website may link to third-party websites, platforms, labs, forms, scheduling tools, payment processors, telehealth systems, or educational resources.

We are not responsible for third-party websites or tools.

Third-party platforms may have their own terms, privacy policies, security practices, fees, and rules. You should review those policies before using them.

17. Payments and Fees

The current website may not process direct online payments. The client brief states that clients may contact the business by phone for service-related next steps.

If payments are added in the future, payment terms, refund rules, cancellation policies, and billing procedures should be clearly stated before payment is collected.

Any fees for consultations, lab work, medications, follow-up care, or related services may vary based on the service plan, provider review, third-party costs, and applicable requirements.

18. Cancellations, Refunds, and Missed Appointments

If You Again Health Co. offers paid consultations or appointments, cancellation, rescheduling, refund, and missed appointment policies may apply.

These policies should be provided before scheduling or payment whenever applicable.

You are responsible for reviewing appointment instructions and contacting us in advance if you need to reschedule.

19. Privacy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how we may collect, use, share, and protect personal information submitted through the website.

If you become a patient, your health information may also be subject to additional healthcare privacy protections, including applicable medical privacy notices and consent forms. HHS states that covered healthcare providers must provide a clear, user-friendly Notice of Privacy Practices explaining patient rights and privacy practices for personal health information.

20. Communications by Phone, Email, and Text

By submitting your contact information, you agree that You Again Health Co. may contact you about your inquiry, consultation request, intake steps, care-related communication, or administrative matters.

Communication may happen by phone, email, text message, or another method you provide.

You may request that we stop sending non-essential marketing messages. However, if you are a patient, we may still contact you about necessary administrative or care-related matters.

Standard message and data rates may apply for text messaging.

21. Security

We take reasonable steps to protect our website and information systems.

However, no website, online form, email system, telemedicine platform, or digital communication method is completely secure.

You are responsible for using a secure device, protecting your passwords, avoiding public Wi-Fi when sharing sensitive information, and telling us if you believe your information has been compromised.

22. Limitation of Liability

To the fullest extent allowed by law, You Again Health Co., its owners, providers, employees, contractors, affiliates, and representatives are not liable for damages arising from your use of the website or reliance on website content.

This includes, but is not limited to:

  • Website errors
  • Service interruptions
  • Delays
  • Technical issues
  • Unauthorized access
  • Third-party platform problems
  • Inaccurate information you submit
  • Reliance on general website content
  • Services unavailable in your location

This limitation does not exclude liability that cannot be excluded under applicable law.

23. Disclaimer of Warranties

This website is provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available
  • The website will be error-free
  • The website will be secure at all times
  • Website content will always be complete or current
  • Any service will be available to every visitor
  • Any treatment will produce a specific result

Your use of the website is at your own discretion.

24. Indemnification

You agree to hold harmless You Again Health Co., its owners, providers, employees, contractors, affiliates, and representatives from claims, losses, damages, liabilities, costs, or expenses resulting from:

  • Your misuse of the website
  • Your violation of these Terms
  • False or incomplete information you provide
  • Your violation of applicable laws
  • Your infringement of another person’s rights

25. Changes to These Terms

We may update these Terms and Conditions at any time.

When updates are made, the effective date at the top of this page will be changed.

Your continued use of the website after changes are posted means you accept the updated Terms.

26. Governing Law

These Terms are governed by the laws of the state where You Again Health Co. is legally established, unless another law applies.

Because telemedicine services may involve patients in different states, certain healthcare, privacy, licensing, and consumer protection laws may vary by location.

Before publishing, the business should confirm the correct governing state and legal entity details.

SMS Terms & Conditions

50-1K

Message Frequency

50 to 1000 text messages daily across all users

Get Help

Reply “HELP” to any message

or contact customer support

Opt Out

Reply “STOP” to unsubscribe

Effective immediately

Important:

Carrier fees may apply for each message sent/received
Fees vary by carrier, location, and SMS type
Users are responsible for checking carrier pricing
Your phone number is only used for You Again Health Co. SMS services

27. Contact Information

If you have questions about these Terms and Conditions, contact You Again Health Co.

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