You Again Health Co. is highly committed to keeping client’s personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
You Again Health Co. respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a consultation request, contact us, or interact with our services online.
This policy is written to help you understand what information we collect, why we collect it, and what choices you have.
You Again Health Co. provides telemedicine-based wellness and hormone optimization services for adults. Our services may include hormone replacement therapy, peptide therapy, medical wellness support, and related consultation services for men and women.
Our goal is to make care more convenient, personalized, and medically guided while protecting the privacy of the people who contact us or become patients.
We may collect information from you when you visit our website, complete a form, request a consultation, contact us by phone or email, or communicate with our team.
The information we collect may include:
We may also collect basic technical information when you use our website, such as:
Because You Again Health Co. provides health-related services, some information you share with us may include personal health information.
Health-related information may include symptoms, medical concerns, treatment interests, lab-related details, medication history, or other information you provide during intake, consultation, or care.
We treat health information carefully and use it only for appropriate purposes, such as:
If you become a patient, your health information may also be subject to additional privacy protections, including applicable healthcare privacy laws. This website Privacy Policy explains general website and communication privacy. It does not replace any required medical privacy notice or patient consent forms.
We may use the information we collect to:
We do not use your information for purposes that are unrelated to your inquiry, care, service request, or website experience unless you give us permission or the law allows it.
Our website may include forms that allow you to express interest in a consultation.
When you submit a form, you are choosing to share the information entered into that form with You Again Health Co. We may use that information to contact you by phone, email, or other appropriate method.
Submitting a form does not automatically create a provider-patient relationship. A provider-patient relationship is created only after appropriate intake, review, consent, and acceptance into care.
Please do not submit urgent medical concerns through the website. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.
We do not sell your personal health information.
We may share information only when needed to operate our business, provide services, comply with the law, or support your care.
This may include sharing information with:
When we work with service providers, we expect them to protect your information and use it only for the services they provide to us.
You Again Health Co. may use telemedicine tools, online forms, email, phone calls, or other digital communication methods to support consultation and care.
Online communication can involve privacy and security risks. We take reasonable steps to protect information, but no website, email system, online form, or digital platform can be guaranteed to be completely secure.
You should avoid sending highly sensitive medical information through unsecured channels unless instructed to do so through an approved method.
Our website may use cookies or similar technologies to help the site function, understand visitor behavior, improve performance, and support marketing or analytics.
Cookies may help us understand:
You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.
We may use analytics or advertising tools to understand website traffic, improve our content, and measure the effectiveness of marketing efforts.
These tools may collect general usage data, such as device information, page visits, referral sources, and interaction activity.
If we use advertising tools, they may help us show relevant information to people who have visited our website or searched for related services. We do not knowingly use advertising tools to disclose personal medical details.
If you contact us or submit a form, we may communicate with you by email, phone, or text message.
These communications may include:
You may ask us to stop sending non-essential marketing messages at any time. However, if you are a patient, we may still send necessary administrative or care-related communications.
Standard message and data rates may apply for text messages.
We use reasonable administrative, technical, and physical safeguards to protect personal information.
These safeguards may include:
Even with safeguards in place, no method of electronic storage or internet transmission is completely secure.
We keep information for as long as needed to fulfill the purposes described in this Privacy Policy, provide services, maintain records, comply with legal obligations, resolve disputes, and support business operations.
Health-related and patient records may be kept for the period required by applicable medical, legal, or regulatory requirements.
Depending on your location and the type of information involved, you may have certain rights regarding your personal information.
These rights may include the ability to:
Some requests may be limited by medical recordkeeping rules, legal requirements, security needs, or other permitted reasons.
To make a privacy request, contact us at:
Email: dcentrone@youagainhealthco.com , jessiealsup@youagainhealthco.com
Phone: 855-968-2010
Some states provide additional privacy rights to residents. These rights may relate to access, correction, deletion, portability, opt-out choices, sensitive information, or targeted advertising.
If a state privacy law applies to your information, we will respond to your request as required by that law.
We do not discriminate against you for exercising privacy rights.
Our website and services are intended for adults. You Again Health Co. does not knowingly collect personal information from children.
Our services are not intended for individuals under 30, based on our current service model. If we learn that we have collected information from a minor without appropriate consent, we will take reasonable steps to delete it.
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before sharing information with them.
If payment is collected in the future, payment information may be processed by a third-party payment processor. We do not intend to store full credit card or debit card numbers directly on our website unless specifically stated through a secure payment system.
At this time, clients may contact the business by phone for service-related next steps.
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, you may contact us:
You Again Health Co.
Email:
dcentrone@youagainhealthco.com
jessiealsup@youagainhealthco.com
Phone: 855-968-2010
For privacy-related questions, please include “Privacy Request” in the subject line of your email.
